President and Attorney in Fact
Nahla has over 20 years of senior leadership experience with both the insurer
and national broker sectors.
She has solid claims background, along with several years of experience leading
program and commercial business in not for profit, public entities and healthcare segments.
As the President for OMEX, Nahla is responsible for the overall leadership and strategy
of the operation working closely with, and reporting to the Board of Directors.
In her capacity as Attorney in Fact, she represents the members in executing contracts,
and ensures that the operations of OMEX are in compliance with the Insurance Act and the
Director of Claims & Litigation
Carol brings to OMEX over 30 years of experience in handling claims at insurance companies, as well as independent adjusting firms. Prior to joining OMEX in April, 2008, Carol managed losses for Zurich Canada including both commercial and municipal claims and from 2006 onwards, she was the Casualty Manager and Manager – Major Case Unit in their Toronto office.
Carol’s responsibilities at OMEX include the management of all claims for our member municipalities. She works with a team of outside adjusters, defence counsel and the municipalities to resolve claims in a cost-effective, efficient manner. She is also responsible for supervising a senior examiner, an accident benefit specialist and a claims administrator.
Director of Finance
Gloria is the newest edition to the OMEX team, joining April 2016. She brings to the organization over 30 years of financial and administrative knowledge from various service, manufacturing and insurance industries. Gloria has her CPA, CMA and is an active member of the CIAA (Canadian Insurance Accountants Association).
She is responsible for all corporate financial reporting of OMEX to senior management and insurance reporting with FSCO (Financial Services Commission of Ontario). Gloria is the liaison with the Audit Committee and ensures appropriate internal control policy compliance, financial administration, as well as investment portfolio management. She also leads the accounting and IT team with respect to receivables, payables, process efficiencies and continual improvements.