Linda Boyle, Executive Director Linda is a graduate of Ryerson University and has been involved in insurance and risk management for over 35 years and specifically municipal risk since 1989. Linda provides leadership to the OMEX team to ensure that the goals outlined in OMEX's strategic plan are implemented.  She oversees all operational aspects of OMEX and is always personally available to discuss and assist the members with any insurance needs or advice including acting as an excellent resource to members who are faced with complex or sensitive issues. As the Executive Director for OMEX, Linda supervises the OMEX team and works closely with the Board of Directors. As Attorney in Fact, she represents the members in executing contracts, ensures that the operations of OMEX are in compliance with the Insurance Act and the Subscriber's Agreement, and acts generally as the legal representative of OMEX. Linda is a member of various professional organizations including the Risk & Insurance Management Society, the Insurance Institute and the recently-formed Canadian Association of Insurance Reciprocals.
	Carol Bellamy, Director of Claims & Litigation Carol brings to OMEX over 30 years of experience in handling claims at insurance companies, as well as independent adjusting firms.  Prior to joining OMEX in April, 2008, Carol  managed losses for Zurich Canada including both commercial and municipal claims  and from 2006 onwards, she was the Casualty Manager and Manager -  Major Case Unit in their Toronto office. Carol's responsibilities at OMEX include the management of all claims for our member municipalities. She works with a team of outside adjusters, defence counsel and the municipalities to resolve claims in a cost-effective, efficient manner. She is also responsible for supervising a senior examiner, an accident benefit specialist and a claims administrator. Carol holds the designation of FCIP (Fellow Chartered Insurance Professional) and received an Honors BA from the University of Waterloo.
	Bill Bishop, Director of Finance & Administration Bill has over 30 years experience in various financial positions within the insurance industry. At OMEX, he is responsible for all aspects of corporate finance including the financial reporting (P&C1) to the insurance regulators (Financial Services Commission of Ontario). Bill is also responsible for preparation of the Financial Statements, Operating Budget and Payroll. He supervises all accounting functions, controls cash flow and oversees the investment portfolio. In addition, he monitors the collection of reinsurance recoveries. Bill liaises with the OMEX Audit Committee to ensure compliance with Board approved Financial Control policies. He also supervises the Office Administrator/Bookkeeper and a contract IT specialist. Bill is a member of CIAA (Canadian Insurance Accountants Association).
	Shannon Devane, Director of Risk  At OMEX, Shannon is responsible for overseeing all risk management services to the members including contract review; member education; the CheckPoint Ontario risk management website; risk assessment and inspections; and, providing direct support to our members on risk-related issues. Shannon is a graduate of Wilfrid Laurier University with a Bachelor of Business Administration.  She holds designations as an FCIP (Fellow Chartered Insurance Professional) and CRM (Canadian Risk Management).  Shannon has worked for the Royal & Sun Alliance Insurance Company as a Communication and Project Manager and for York Region as a Claims & Risk Analyst.  From 2003 to 2008 Shannon worked at OMEX in Risk Management and recently rejoined our team as Director of Risk after two years of consulting to GTA municipalities. Shannon is a member of various professional organizations such as ORIMS (Ontario Risk and Insurance Management Society), PRIMA (Public Risk and Insurance Management Association) and SPIAO (Society of Public Insurance Administrators of Ontario).
	John Azzarello, Director of Insurance Services John has worked in the general insurance industry for over 20 years with two leading insurers and as a consultant.  He has held front-line underwriting positions in both casualty and property, as well as strategic and front-line marketing and management roles.  John was responsible for developing programs and providing customer-focused service response. John's past experience brings to OMEX members a comprehensive understanding of the insurance industry.  In his role as Director of Insurance Services, John will manage the day-to-day underwriting and insurance needs of OMEX and its members, as well as develop new products.  John will also promote the growth of OMEX and be responsible for responding  to quotation requests from potential members. John holds the designation of FCIP (Fellow Chartered Insurance Professional).
	Karen Kagayama, Claims Administrator Karen’s career spans over 25 years in the insurance field in various positions within the industry including claims examiner for all lines. She has worked closely with claims adjusters, managing general agents, brokers and underwriters. Prior to joining OMEX in 2004, she worked at Maltman Group International, an independent Adjusting Firm, with both claims and accounting responsibilities. As claims administrator for OMEX, Karen is responsible for ensuring the efficient flow of claims information, including data entry and file maintenance, as well as organizing claims payments, initiating deductible recoveries and liaising with adjusters and members.
	Pamela Benson, Office Administrator & Bookkeeper Pamela came to OMEX in 2004 with over 25 years experience in business including her role as administrative assistant for Reuters Canada and TIBCO Financial Technology. She was also the owner of her own esthetic's company for 13 years. Pamela is responsible for OMEX's accounts payable, banking (including bank reconciliations), and deductible recoveries. She also handles all aspects of office administration including purchase of equipment and office supplies, and arranging for equipment maintenance.
	Michelle Chan, Risk and U/W Technical Assistant In 2011, Michelle joined OMEX as the Risk and Underwriting Technical Assistant.  Michelle works with both the Director of Insurance Services and the Director of Risk.  Michelle is responsible for the issuance and tracking of certificates of insurance, maintenance of property listings, assisting in the annual renewal process and assisting in Risk Management related research. Michelle is a graduate of the University of Toronto where she obtained her Bachelor of Arts.  She holds both the CIP designation (Chartered Insurance Professional) and CRM (Canadian Risk Management).  Michelle comes to us from Allstate Insurance with over ten years of experience in the insurance industry.